At DraftCleaners, your privacy is our priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website or book any of our cleaning services across Australia.
We collect personal data to ensure smooth service delivery. This may include your name, email address, contact number, property address, service preferences, and any messages or inquiries submitted through our website forms.
DraftCleaners uses the collected information to process bookings, schedule cleaning services, respond to customer inquiries, and improve our service experience. We may also use this information for appointment reminders, service updates, and customer support follow-ups.
Your data is stored securely using encrypted systems and is accessible only to authorized personnel. We take all reasonable precautions to prevent unauthorized access, misuse, alteration, or loss of your personal data.
Our website may use cookies and analytics tools to enhance browsing experience and understand user interactions. These tracking tools help us improve page performance and service quality. You can disable cookies through your browser settings if you prefer.
DraftCleaners may use trusted third-party platforms for payments, invoice management, or communication purposes. These providers only receive the minimum information required and are obligated to protect your data under their privacy standards.
We do not sell or trade your personal information. Data may only be disclosed if legally required or to fulfil a service request such as assigning a cleaning professional to your booking.
You have the right to access, update, or request deletion of your personal data stored with us. For any privacy-related concerns, you can contact our support team, and we will respond promptly.
By submitting your contact information, you agree to receive booking confirmations, reminders, or service-related communication. You may opt-out anytime by notifying our support team.
DraftCleaners reserves the right to update this Privacy Policy to align with legal regulations and service improvements. Any updates will be posted on this page with a revised effective date.
For any questions regarding this Privacy Policy or data handling practices, please contact our customer support team through our official website or service hotline.
By using our website or booking our services, you acknowledge that you have read and agreed to this Privacy Policy.